TERMS OF SERVICE
Welcome to Keppie Clinic ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website (https://www.keppieclinic.com.au/), booking services, and participation in any football/rugby league training sessions, group sessions, 1:1 coaching, holiday clinics, or pre-season/off-season programs (collectively, the "Services").
By booking, registering for, or participating in any Keppie Clinic session, or by using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or book our Services.
1. Age and Authority
Minors: If you are registering a participant under 18 years of age, you warrant that you are the parent or legal guardian of that participant, and you legally bind both yourself and the participant to these Terms.
Accountability: You are responsible for ensuring that all information provided during registration (including contact and medical details) is accurate and up to date.
2. Inherent Risks and Assumption of Risk
Nature of the Activity: Participation in football and rugby league training activities—including running, physical contact, tackling, wrestling, agility work, and competitive drills—involves inherent risks of injury, including but not limited to collisions, falls, physical impact, sprains, fractures, and head trauma.
Voluntary Acceptance: By registering for and/or participating in any Keppie Clinic session held at any agreed field or venue, you voluntarily acknowledge, accept, and assume all such risks of injury, loss, or damage.
3. Fitness, Medical Conditions, and Supervision
Fitness to Participate: You confirm that you (or your child) are physically and mentally fit to participate in high-intensity sports training and have disclosed all relevant medical conditions.
Pre-existing Conditions: If you or your child have any pre-existing, ongoing, or acute medical conditions, you must notify Keppie Clinic in writing prior to the session.
Mandatory Presence: If a participating child has a pre-existing or ongoing medical condition, the parent or legal guardian agrees to remain present at the field for the entire duration of the training session.
Medical Emergency: In the event of an injury or medical emergency, you authorize Keppie Clinic staff to administer first aid or seek emergency medical treatment on your/your child’s behalf. You agree to bear any associated costs.
4. Limitation of Liability and Release
Release of Liability: To the fullest extent permitted by law, you release and discharge Keppie Clinic, its founders, coaches, staff, and representatives from any and all liability for injury, loss, damage, or death sustained during participation in our Services.
Consumer Guarantees: Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Competition and Consumer Act 2010 (Cth) (Australian Consumer Law) or any other applicable legislation that cannot be lawfully excluded.
5. Code of Conduct and Session Rules
Safety Guidelines: Participants must follow all instructions, rules, and safety guidelines provided by Keppie Clinic coaches and staff at all times.
Removal from Session: Keppie Clinic reserves the right to remove any participant from a session immediately, without refund, if their behavior is deemed unsafe, disruptive, or disrespectful to coaches or other participants.
6. Payment, Cancellation, and Refund Policy
Strictly Non-Refundable: All session, clinic, and program payments are strictly non-refundable, including in cases of non-attendance, change of mind, or minor weather adjustments.
Cancellations & Rescheduling: Any cancellations or rescheduling requests are at the sole discretion of Keppie Clinic. If Keppie Clinic must cancel a session due to severe weather, facility closures, or unforeseen circumstances, we will endeavor to offer a makeup session or credit, but are under no obligation to issue monetary refunds.
7. Media and Promotional Consent
Media Release: You consent to the use of photographs, video recordings, and digital media captured of you (or your child) during Keppie Clinic sessions for promotional, marketing, advertising, and social media purposes by Keppie Clinic.
Opting Out: If you do not wish to grant this media consent, you must provide explicit written notice withdrawing this consent to Keppie Clinic prior to participating in any session.
8. Website Use and Intellectual Property
All content on the Keppie Clinic website—including text, logos, graphics, imagery, branding, and program layouts—is the property of Keppie Clinic and protected by intellectual property laws. You may not copy, reproduce, or distribute any website content without prior written permission.
9. Governing Law
These Terms are governed by the laws of New South Wales, Australia. You submit to the exclusive jurisdiction of the courts of New South Wales for any disputes arising under these Terms.
PRIVACY STATEMENT
At Keppie Clinic ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Statement outlines how we collect, use, store, and disclose your personal information when you visit our website (https://www.keppieclinic.com.au/) or book our training services.
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Personal Information We Collect
We only collect personal information that is reasonably necessary for running our training programs and conducting our business. This may include:
Contact Information: Full name, email address, phone number, and residential address.
Participant Details: Child’s name and date of age/birth (for junior clinics).
Health and Medical Information: Medical history, injuries, allergies, or special health needs required to ensure safe participation in sports training.
Media: Photographs and video footage taken during training clinics (subject to your right to opt-out).
Payment Details: Transactional details processed securely through third-party booking/payment gateways (we do not store full credit card numbers).
2. How We Collect Personal Information
We collect information directly from you when you:
Fill out a booking form, Expression of Interest (EOI), or contact form on our website.
Register for a football clinic, 1:1 session, or holiday camp.
Communicate with us via email, phone, or social media.
3. Purpose of Collection: Why We Use Your Information
We use your personal information for the following purposes:
To process bookings, manage registrations, and communicate session details.
To ensure the health, safety, and proper medical management of participants during physical training.
To respond to inquiries and provide customer support.
For marketing and promotional purposes (such as sharing photos or highlighting clinic success on our website or social media channels, unless you have opted out).
To comply with legal, regulatory, and insurance requirements.
4. Disclosure of Personal Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
Coaches and Staff: Our internal training team on a need-to-know basis to ensure participant safety and effective coaching.
Service Providers: Trusted third-party software providers, website hosts, and payment processors who assist us in running our business.
Legal Requirements: When required or authorized by law, or to protect the safety and rights of Keppie Clinic and its participants.
5. Storage and Security
We take reasonable technical and organizational steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.
Information is stored securely in digital formats utilizing password protection and reputable cloud service providers.
6. Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you or your child, and to request corrections if any details are inaccurate or outdated.
To update your medical details, withdraw media consent, or request data deletion, please contact us using the details below.
7. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Statement or how your personal information is handled, please contact us at:
Email: keppieclinic@gmail.com
Phone: 0472 507 906

